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FREE UK SHIPPING ON ORDERS OVER £35 - GLOBAL SHIPPING OPTIONS

Help Center

Frequently Asked Questions-If you can't find the answer you're looking for here, contact support@watermanshair.com

DELIVERY QUERIES

Where do you deliver to?

When will i receive my order?

How can i track my order?

I've tried tracking my order but it states 'order not found'?

ORDER QUERIES

Where can I buy Watermans products?

How do I use my discount code?

How does the rewards/droplets work?

I've changed my mind

I've received my order but it's damaged/not complete

I haven't received my order

Do you offer a money back guarantee?

PRODUCT QUERIES

What is DHT?

How does Watermans Grow Me shampoo work?

How do I use Watermans for best results?

Are Watermans products cruelty free?

Are Watermans products suitable for Vegans - Vegetarians?

Can i use on coloured hair ? will it fade quicker?

Can children use Watermans products?

I'm pregnant/breastfeeding, can i use your products?

Can I use Watermans whilst receiving treatment for cancer?

I still seem to be losing hair, is this normal?

Are Watermans products safe to use with hair extensions?

I suffer from Alopecia, will Watermans help?

Does our products contain SLS (Sodium Lauryl Sulphate)?

Will Watermans work on beards, eyelashes and eyebrows?

Can I get a free sample?

What if I stop using the products?

Does Watermans help with male pattern baldness?

Is your packaging recyclable?/Do you sell refills rather than bottles?

Is Watermans gluten free?

Does Watermans contain minidoxil ?

ACCOUNT QUERIES

How do I reset my password?

How can I update my contact details/address?

How does Subscribe & Save work?

I need to amend/cancel my subscription

I don't want to receive any marketing from you

How can I find out about your latest offers?

I'm interested in selling Watermans?