Make sure you add your order number in the form. If you're a customer that's ordered we can't help without your order number that's been sent to your email. 

After submitting the form you will be issued a ticket number. Gmail users using smart tabs the email will be located in the Gmail Updates section. 

If it's a product related question, Make sure you check out our FAQ menus on the bottom of this website 98% cases can be answered with these.

HQ: Watermans House Farfield Park, Manvers, Wath Upon Dearne, Rotherham, South Yorkshire, England, S63 5DB