If you made your account after March 1st 2022 follow the password reset instructions.
We are sorry to inform our loyal customers that due to our up and coming website overhaul on 1st March 2022 all our customer account data has been wiped from the server and your account will need to be recreated to continue your shopping experience with Watermans, this unfortunately was out of our control, l hope you understand.
If you created before the 1st Match 2022 your account data would have been wiped due to server move back to Watermans that runs aShopify backed website management service Shopify is certified Level 1 PCI DSS compliant.
Don’t worry, if you visit our log-in page and select 'Forgotten your password?' then you can enter the email address registered and we’ll send you instructions on how to get this reset.
You’ll need to register here before you can place an order with Watermans. (Look for the icon resembling a person) As long as you have a valid email address, then you can head over to our sign up page, enter your details and then you will be good to go. Or You can do a guest checkout without keeping your order history.
We do not want you to lose out on our exclusive offers, so you can choose to receive our notifications when registering.
If you are already registered and wish to receive these emails, you can login to your account and change the 'Email preferences' option.
It’s easy to make changes to your details, whether it’s your payment information, password or address book.
Log-in to your account and you’ll see a range of categories at the bottom of the page under ‘Account Settings’.
You can rest assured that shopping with Watermans is safe.
We’re fully compliant with the data protection act so we care about keeping your details secure.