Skip to content

Cart

Your cart is empty

Article: How to Use Hair Cleanser: A Step by Step Guide

Woman lathering shampoo, showing how to use hair cleanser on the scalp

How to Use Hair Cleanser: A Step by Step Guide

How to Use Hair Cleanser: A Step by Step Guide

Woman lathering shampoo, showing how to use hair cleanser on the scalp

How to use hair cleanser properly comes down to four things: soak the hair thoroughly first, emulsify the product in wet palms, work it into the scalp rather than the ends, and rinse for longer than feels necessary. The lengths are cleaned by the diluted lather running down. Most dullness, itching and mid-length breakage traces back to one of those four steps being skipped.

Key takeaways

  • Cleanser is for the scalp. The ends are cleaned by run-off, not by scrubbing.
  • Pre-rinse for a full minute so water, not friction, does the initial work.
  • Two short cleanses beat one long one when there is oil or product to shift.
  • Rinse longer than you think. Residue is a leading cause of itch and dullness.
  • Wash frequency is set by scalp comfort, not by a rule you read online.

What is a hair cleanser, and how is it different from shampoo?

Hair cleanser is the broader term. Every shampoo is a cleanser, but not every cleanser is a shampoo. The category now covers classic sulphate shampoos, sulphate free shampoos, cleansing conditioners, low-lather creams and clarifying washes, and they differ mainly in the surfactants they use and how aggressively those surfactants strip oil.

A review of hair cosmetics in the International Journal of Trichology sets out the basic chemistry clearly: shampoos rely on surfactant molecules with a water-loving head and an oil-loving tail, which surround sebum and residue so that water can carry them away. Anionic surfactants such as sodium lauryl sulphate clean powerfully and can over-strip. Milder amphoteric and non-ionic surfactants clean less aggressively and suit dry, fragile or colour treated hair.

Cleanser type Best for Watch out for
Classic sulphate shampoo Oily scalps, heavy styling product, occasional deep clean Can strip colour and leave dry hair squeaky and rough
Sulphate free shampoo Most people, most of the time, especially colour treated hair Lathers less, so a second cleanse is often needed
Cleansing conditioner Coily, very dry or chemically processed hair Leaves fine hair limp and struggles with silicone build-up
Clarifying wash Once a month reset, hard water areas, swimmers Too drying for weekly use on most hair

If you are weighing up the sulphate question specifically, our guide to whether sulphate free shampoo is really better goes through the trade-offs without the marketing.

How to use hair cleanser: the full method, step by step

This is the sequence that fixes most washing problems. It takes no longer than what you already do, it just puts the effort in different places.

  1. Detangle before you get in. Brush or finger-comb dry hair from the ends upward. Wet hair is at its weakest, and tugging a wet tangle is one of the fastest ways to snap fibres.
  2. Pre-rinse for a full minute. Warm, not hot. A proper soak lifts a surprising amount of sweat, dust and loose residue before any product is involved, so you need less cleanser.
  3. Emulsify in your palms. Add the cleanser to wet hands with a splash of water and rub them together until it goes milky. Neat product dropped straight onto one spot cleans that spot and nothing else.
  4. Apply to the scalp in sections. Nape, sides, crown, hairline. The scalp is where oil is produced, so that is where cleanser belongs.
  5. Massage with finger pads for 60 seconds. Small circles, no nails. You are lifting sebum and loosening flakes, not scrubbing a pan.
  6. Let the run-off clean the lengths. Gently squeeze the diluted lather down the mid lengths and ends. Do not pile long hair on top of your head and scrub it.
  7. Rinse, then cleanse a second time if needed. The second pass is shorter and lathers properly because the first one removed the oil that was suppressing it.
  8. Rinse for longer than feels necessary, paying attention to the nape and behind the ears, where residue hides.
  9. Condition the mid lengths and ends, never the scalp, then finish with a cooler rinse.
Rinsing hair thoroughly under the shower, the step people skip when learning how to use hair cleanser

The single biggest fix

If you change one thing about how you wash, make it the rinse. Under-rinsing leaves a film that dulls shine, attracts dirt faster and irritates the scalp, and it is the reason a lot of people conclude that a perfectly good cleanser does not suit them.

Grow Me Hair Growth Shampoo

Grow Me® Hair Growth Shampoo £14.95

A sulphate free daily shampoo with caffeine, rosemary, niacinamide and biotin that cleans the scalp without stripping the lengths, formulated to reduce breakage for fuller-looking hair.

How often should you use a hair cleanser?

Knowing how to use hair cleanser is only half the job, and how often you use it is the other half. Wash frequency is set by your scalp, not by a rule. Sebum production varies enormously between people, and hair texture decides how quickly that sebum travels down the fibre. Straight, fine hair conducts oil to the ends within a day and looks greasy fast. Coily hair barely conducts it at all, which is why the same scalp oil that flattens fine hair never reaches the ends of type 4 hair.

  • Fine or oily scalp: daily to every other day, with a gentle cleanser.
  • Medium, straight to wavy: every two to three days.
  • Thick, curly or colour treated: every three to five days.
  • Coily or locs: weekly or less, often with a cleansing conditioner.

Two myths deserve killing here. Washing your hair does not make it fall out, and washing less does not train your scalp to produce less oil. The hairs in the drain had already detached at the follicle. Leaving them there for four days just means you find them all at once.

Get a discount on the hair care range

Join the Watermans mailing list and we will email a discount code straight to your inbox, so you can try the hair care range for less. Vegan, made in the UK, over 5 million bottles sold since 2012.

How do you match a cleanser to your hair and water?

Three variables decide what suits you: how oily your scalp is, how porous your hair is, and how hard your water is. Porosity is the one people miss. High porosity hair, usually from bleaching, heat or coarse texture, takes water in fast and loses it just as fast, so it needs milder cleansing and more conditioning. Low porosity hair resists water, so products sit on the surface and build up, and it benefits from a clarifying wash now and then.

Hard water leaves mineral deposits that make hair feel rough and look dull however well you wash. If you live in a hard water area and your hair feels coated no matter what you do, a monthly clarifying wash is usually the answer rather than another new bottle.

Professional hair wash focused on the scalp, demonstrating how to use hair cleanser correctly

What are the most common mistakes?

Six errors account for most of the complaints people bring to a hairdresser. If you have the method above right, everything else about how to use hair cleanser is a matter of not undoing it here, and every one of these is free to fix.

  • Water too hot. It dries the scalp and roughens the cuticle.
  • Cleanser applied neat to one spot. It cleans unevenly and wastes product.
  • Scrubbing the ends. The ends are the oldest, most damaged hair on your head.
  • Using nails instead of finger pads. Scratching an itchy scalp makes it itchier.
  • Rushing the rinse. Residue causes most of the dullness blamed on the product.
  • Rough towel drying. Squeeze water out with a towel or cotton t-shirt, do not rub.

Conditioning is the other half of this, and it has its own rules. Our step by step on how to use conditioner properly covers where it goes and how long to leave it, and if your ends are already parched, the four step routine for dry hair is the place to start.

Condition Me Hair Growth Conditioner

Condition Me® Hair Growth Conditioner £13.95

A breakage-defence conditioner with cholesterol, shea butter and hydrolysed lupine protein. Use it on the mid lengths and ends every single wash to keep detangling gentle.

Masque Me Repairing Hair Mask

Masque Me® Repairing Hair Mask £24.95

An 8-in-1 deep conditioning mask for the weekly step, aimed at dry, porous or heat stressed lengths that need more than a rinse-out conditioner can give.

Woman in a towel combing hair gently after washing, the aftercare half of how to use hair cleanser

Watermans products are 100% cosmetic and do not treat medical hair loss. Individual results may vary.

Hair loss, hair shedding or hair breakage: what washing can change

Washing technique changes exactly one of these three, so it is worth being clear which is which.

Hair loss is a follicular event. In pattern thinning or alopecia areata, the follicle itself is affected, and no cleanser or washing routine alters that. A widening parting, a receding hairline or defined bald patches warrant a GP appointment.

Hair shedding is a cycle event. Telogen effluvium pushes an unusual number of hairs into the resting phase after illness, childbirth, surgery, crash dieting or acute stress, and they release two to three months later. Washing neither causes nor prevents it. Fixing the trigger and checking iron and thyroid does.

Hair breakage is a fibre event, and this is the one washing owns. Hot water, aggressive scrubbing, wet detangling, skipped conditioner and rough towel drying all snap hair along its length. If you are finding short broken pieces rather than full-length hairs with a white bulb, your washing routine is where the gains are. Our guide to keeping your scalp healthy covers the rest of that picture.

Frequently Asked Questions

How much hair cleanser should I actually use?

A ten pence coin sized amount suits short to mid length hair, and a fifty pence sized amount suits long or thick hair. If you are using more than that and still not getting lather, the problem is usually too little water or too much build-up, not too little product. Add water to your palms first and emulsify before it touches your head.

Should I shampoo once or twice?

Twice, if it has been more than a couple of days, or if you use oils, dry shampoo or styling product. The first pass lifts oil and residue and often barely lathers. The second pass is the one that actually cleans the scalp. If you wash daily and use little product, once is enough.

Does hair cleanser go on the lengths or the scalp?

The scalp. The single most important part of how to use hair cleanser is that it goes on the scalp, because that is where oil, sweat and residue collect. The lengths get cleaned by the diluted lather running down during rinsing, which is gentler on the older, more fragile hair at the ends. Scrubbing cleanser directly into the ends is a common cause of dryness.

How often should I wash my hair?

There is no universal number. Fine or oily scalps often do best every day or every other day, medium hair every two to three days, and coily or very dry hair once a week or less. The right frequency is the one where your scalp feels comfortable and your ends are not parched. Comfort beats any rule you read online.

Is a cleansing conditioner better than shampoo?

It depends on your hair. Cleansing conditioners use gentle cationic surfactants and suit dry, coily or colour treated hair that shampoo strips. They struggle with heavy build-up, silicone-rich stylers and genuinely oily scalps, where they leave hair limp. Many people do best alternating between the two.

Why does my scalp itch after washing?

The usual culprits are cleanser left in from an incomplete rinse, water that is too hot, or washing too infrequently so residue accumulates. Rinse for longer than feels necessary, especially at the nape and behind the ears. If itching, flaking or soreness persists, see a pharmacist or your GP rather than cycling through more products.

Should I use hot or cold water?

Warm to wash, cool to finish. Warm water helps lift oil and lets the cleanser work. A cooler final rinse is more comfortable for the scalp and helps the cuticle lie flatter, which is what people mean when they say cold water adds shine. Very hot water dries the scalp and roughens the fibre.

Can washing my hair cause hair loss?

Washing does not cause hair loss, and washing less does not save hair. The hairs you see in the shower were already released from the follicle and were going to come out whenever you next disturbed them. Washing less simply collects them for a bigger, more alarming pile later.

Sources & References

  • Gavazzoni Dias MF. Hair cosmetics: an overview. International Journal of Trichology, 2015. PubMed 25878443
  • Rele AS, Mohile RB. Effect of mineral oil, sunflower oil, and coconut oil on prevention of hair damage. Journal of Cosmetic Science, 2003. PubMed 12715094
  • NHS. Hair loss. nhs.uk
  • DermNet. Telogen effluvium. dermnetnz.org

The Bottom Line

Knowing how to use hair cleanser well is one of the cheapest upgrades available to your hair. Soak first, emulsify in your palms, clean the scalp and let the run-off handle the lengths, cleanse twice when there is oil or product to shift, and rinse for longer than feels necessary. Match the cleanser to your scalp oiliness, your porosity and your water, then condition every wash. That routine will not change a follicle, but it will keep far more of the hair you grow attached to your head.

Watermans is a British family brand. Our products are vegan, made in the UK and cruelty free, with over 5 million bottles sold since 2012.

Dr. Amy Revene
Medically reviewed by Dr. Amy Revene M.B.B.S. A dedicated General Physician at New Hope Medical Center, holds a distinguished academic background from the University of Sharjah. Beyond her clinical role, she nurtures a fervent passion for researching and crafting hair care and cosmetic products. Merging medical insights with her love for dermatological science, Dr. Revene aspires to improve well-being through innovative personal care discoveries.

Hair Growth Products for all the family

4.8 out of 5 11000 reviews

Read more

Hericium erinaceus, the mushroom behind lions mane hair loss supplement claims
remediated-v2

Lions Mane Hair Loss Claims: An Honest Look

Lions mane hair loss claims are all over supplement marketing, yet the mushroom has never been tested on human hair. Here is what the research on Hericium erinaceus actually covers, why the nerve g...

Read more
Close up of hemp seeds, the source pressed to make hemp seed oil for hair
Hair Care

Hemp Seed Oil for Hair: Benefits and How to Use It

Hemp seed oil for hair is a light, linoleic-rich oil pressed from hemp seeds, and it is not CBD oil. This guide covers what it can honestly do for dry, coarse or breakage-prone hair, how it differs...

Read more
EMPTY DOM REMOVE PROTECTOR